Terms of Use

Last updated: December 4, 2025

These Terms of Use ("Terms") govern your access to and use of Openshield VPN and our website. By using the service, you agree to these Terms. If you do not agree, do not use Openshield.

1. Eligibility

You must be at least 16 years old (or the age of digital consent in your country) to use Openshield VPN. If you use the service on behalf of a company, you represent that you have authority to bind the company to these Terms.

2. Accounts

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activity under your account.
  • Provide accurate information and keep it up to date.

3. Subscriptions and Billing

  • Paid plans are billed in advance and renew automatically unless canceled.
  • You can cancel auto‑renewal at any time from your account settings.
  • Refunds are governed by our Refund Policy.

4. Acceptable Use

You agree not to use the service for unlawful, harmful, or abusive purposes. Prohibited activities include (without limitation):

  • Sending spam or carrying out phishing or fraud.
  • Unauthorized access, port scanning, or network intrusion.
  • Infringing intellectual property rights.
  • Distributing malware or engaging in DDoS attacks.
  • Any activity that violates applicable laws or regulations.

5. Intellectual Property

Openshield, our logos, and our content are protected by intellectual property laws. You may not use our marks or content without written permission.

6. Third‑Party Services

The service may link to or integrate with third‑party services. We are not responsible for those services and their terms and privacy policies apply.

7. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the service will be uninterrupted, secure, or error‑free.

8. Limitation of Liability

To the maximum extent permitted by law, Openshield and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or revenue, arising out of or related to your use of the service.

9. Indemnification

You agree to indemnify and hold harmless Openshield and its affiliates from any claims, liabilities, damages, and expenses arising from your use of the service or violation of these Terms.

10. Termination

We may suspend or terminate your access to the service at any time for any reason, including suspected violations of these Terms. You may stop using the service at any time; sections that by nature should survive termination will remain in effect.

11. Governing Law

These Terms are governed by the laws of the jurisdiction where Openshield is incorporated, without regard to conflict of law principles. Courts in that jurisdiction shall have exclusive jurisdiction.

12. Changes to the Service and Terms

We may change or discontinue features at any time. We may update these Terms from time to time. The latest version will be posted here with the effective date above. Continued use constitutes acceptance.

13. Contact

Questions about these Terms? Contact us at legal@openshield.com or support@openshield.com.

Company Details

Secure Privacy Group Limited

Room 2302, 23/F, Lee Garden Two

28 Yun Ping Road,

Causeway Bay, Hong Kong

+852 8120 7758